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exchange POLICY

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our exchange policy below:

 

  1. Singapore: Free exchanges. Customers can exchange purchased items within 7 days from the delivery date.
     

  2. International: Unfortunately, we do not offer exchanges. Please double check sizes and product details before purchasing.
     

  3. Condition of Items: Items must be returned unused, undamaged, and in their original packaging.
     

  4. Exchange Process: To initiate a return, please contact us with the reason for the return. 
     

  5. Refunds: Refunds are not permitted.
     

  6. Exchanges: Exchanges are only permitted for the same item in a different size, and only if we have the item in stock. This policy is in place to streamline our exchange process and ensure fairness to all customers.
     

  7. Customer Support: For any questions or assistance with returns, feel free to contact us.
     

We encourage customers to review our Exchange Policy periodically for any updates or changes.

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